Frequently Asked Questions and Answers

Booking a session is straightforward. Either book a session using the online booking method or fill out the contact form on the services page. I'll then reach back out in 2-4 hours to schedule a Zoom consultation call at a mutually convenient time. We will discuss your needs and goals and tailor a coaching package that suits your needs.

Alternatively, you can call me on my mobile: +447412 833382 to speak directly or email me at: emily@reflectionscareercoaching.co.uk 

The online booking page can be used to book and pay for all sessions.

I look forward to helping you attain success and fulfilment in your career.

All sessions can be rescheduled or refunded 48 hours before the session start time.

No refunds are available for sessions cancelled 24 to 48 hours before the session start time. However, the session can be rescheduled at a mutually convenient time.

Sessions cancelled 24 hours or less before the session start time cannot be rescheduled or refunded.

Only one FREE discovery call per individual.

Yes, Coaching and Mentoring services typically require payment in advance. This is because the coach invests valuable time, effort, and expertise to help clients clarify their career goals, develop effective strategies, and achieve meaningful results. By paying in advance, clients demonstrate their commitment to the coaching process, which ensures that both parties are fully engaged and focused on achieving the desired outcomes.

There are various payment options available to suit different budgets and needs, such as a one-time payment or a monthly instalment plan through PayPal.

You have the choice at checkout of paying by credit/debit card, or PayPal, subject to terms and conditions.

Booking your free discovery call is easy! First, navigate to our website and find the "Online Services" page. From there, fill out the short form, and you'll receive an email straight away confirming your booking and the allocated Zoom link.

During the call, you'll have the opportunity to discuss your goals and ask any questions you may have about our coaching services. I look forward to speaking with you and helping you achieve your professional goals.

Please note that you will not be offered another free consultation if you fail to attend the free consultation without letting me know that you are not attending/wish to cancel.

Yes, all sessions are kept confidential unless I believe you are at risk of harm to yourself or others or I am required to disclose any details by Law.

I take notes during the sessions, but these will be for my use only to track your progress and are kept in a secure location.

It is essential that you arrive on time for all sessions. If you are late, you will receive only the remaining time for that session.

Unfortunately, I cannot give you any extra time due to the next scheduled client.

Coaching takes place online via Zoom. The type of coaching you prefer can be chosen at the initial consultation or at the time of booking.

I do provide a discount, subject to valid proof of unemployment. Please email me directly to enquire further.

Coaching can benefit anyone, regardless of current position or career aspirations. If you feel stuck or unsure about your career path, coaching can help by providing guidance and support. Additionally, coaching can benefit those who feel overwhelmed or stressed by their current job or who want to improve their professional skills. Additionally, if you are looking to make a significant career change, coaching can help you identify your strengths and interests and guide you towards a fulfilling and successful job.

Coaching does not diagnose or treat mental health disorders. The client’s responsibility is to manage their own mental health, including obtaining necessary exams and ongoing professional support as needed. Coaching should supplement such a support system and not act as a replacement for it.

Please see some of my 5* Star reviews on Google, or alternatively you can read all my success stories here.

Yes, all my sessions are tailored to each client's needs. Before booking, those purchasing packages will also be emailed a tailored weekly outline.

Once booked, career and entertainment packages receive a workbook to support their professional growth once booked. 

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I also provide action plans and activity sheets to keep things moving forward between sessions.

I work with businesses of all sizes to help employees find their ideal career paths and develop the skills necessary to achieve their professional goals, including Outplacement Support and Executive Coaching.  I provide personalised, one-on-one coaching sessions and group workshops to help businesses create a career growth and development culture.

Yes, I am a member of the European Mentoring and Coaching Council (EMCC) and a registered member of the Career Development Institute (CDI).

I abide by both the code of ethics for the EMCC and CDI.

I am also fully insurance and have enhanced DBS checked.