Question 1

How do I book a coaching session?

Accepted Answer

All sessions can be booked and paid for online using the live online booking facility. To book an initial consultation or session, please use https://www.reflectionscareercoaching.co.uk/book-online.

Question 2

What's Your Cancellation Policy?

Accepted Answer

All single-session consultations can be rescheduled or refunded 48 hours before the consultation start time. No refunds are available for consultations cancelled 24 to 48 hours before the session start time. However, the appointment can be rescheduled at a mutually convenient time. Consultations cancelled less than 24 hours before the booking start time cannot be rescheduled or refunded. Only one FREE 15-minute discovery session per individual.

Question 3

How do I book my 15-minute free discovery call and what's involved?

Accepted Answer

The call is an opportunity to ask any questions you may have and check that we are an excellent coaching/mentoring match. Please note that you will not be offered another free consultation if you fail to attend the free consultation or let me know that you are not attending/wish to cancel.

Question 4

Do I have to pay in advance?

Accepted Answer

Yes, all sessions must be paid for in advance at the time of booking to secure the session. A copy of your booking will be emailed to you, and all bookings are paid for via Paypal.

Question 5

Are my sessions kept confidential?

Accepted Answer

Yes, all sessions are kept confidential unless I believe you are at risk of harm to yourself or others, or I am required to disclose any details by Law. I take notes during the sessions, but these will be for my use only to track your progress.

Question 6

What happens if I turn up late to a session?

Accepted Answer

It is essential that you arrive on time for all sessions. If you happen to be late, you will receive only the remaining time left for that session. Unfortunately, I cannot give you any extra time due to the next scheduled client.

Question 7

Where does the coaching take place?

Accepted Answer

Coaching takes place online or by phone. The type of coaching you prefer can be chosen at the initial consultation or at the time of booking.

Question 8

How do I know if coaching is for me?

Accepted Answer

Coaching is for anyone feeling unfulfilled or needing help and guidance to reach their full potential. The key with any reason is that you must be willing and ready to take action and implement the changes. If you are prepared to put in the work and want to achieve your full potential, now is the perfect time for coaching. Coaching does not diagnose or treat mental health disorders. The client’s responsibility is to manage their own mental health, including obtaining necessary exams and ongoing professional support as needed. Coaching should supplement such a support system and not act as a replacement for it.

Frequently Asked Questions and Answers