Pete Buttigieg said in a recent MSNBC interview that he had a call with Elon Musk to talk about Hurricane Helene because 'the best thing to do is just to pick up the phone'.
Picking up the phone really is the best way to resolve issues when they arise, but it doesn't always come easily to some people.
When I first started management training, I had never before managed a team and delegated the tasks.
At first, I tried to do everything myself.
Productivity slowed.
So, gradually, I let go and started to share the responsibilities.
I quickly learnt that leadership is a balance of give and take.
That good leadership isn't just about giving guidance but also about being open to listening to feedback and accepting assistance from others.
A leader may set the direction, but it’s the collective effort and trust of the team that ensures smooth sailing.
This is what drives success.
Addressing conflicts early is key, and using the phone can be an effective and more personal way to prevent misunderstandings and situations from escalating.
I was excited this week to contribute to an article with Business Insider. The article provides some interesting insights into how to communicate and deal with workplace conflict over the phone. I hope you find it interesting and useful.
I also created a free Leadership Quiz so you can quickly find out which leadership style you are currently using.
Comments